TechWerks delivers independent, objective, and rigorous research, analysis,and technical services to support our clientsfor data-driven success. We apply innovative research methodologies that reflect our multidisciplinary team. Our expertise in both research and IT results in the effective use of technology in research results in the application of technology to facilitate innovation and progress, rather than using tech for tech’s sake. We provide each client with a customized team of experts to ensure we meet their tailored needs. We are flexible, and client focused, and understanding the need for close collaboration. We have a deep bench of experts conducting both qualitative and quantitative research, integrating disparate data and methods to answer complex questions. We provide unique insights for our clients, using a range of methods, including:
Translating bench science to programs and practice
Human-Centered Design – D
Multilevel modeling – C
Administrative and Secondary Data analysis (A)
Univariate and Multivariate analysis
Data analysis using SAS, SPSS, and R
Survey and questionnaire design
Focus groups and interviews
Observational and field research
Literature Reviews and environmental scans
Financial Analysis – A
Clear Data Reporting and Dashboards
Walter Reed Army Institute of Research – TechWerks has a prime contract with Walter Reed Army Institute of Research (WRAIR), in support of its biomedical research mission, has a requirement to support the Center for Military Psychiatry and Neurosciences (CMPN) mission to conduct basic and applied research to develop evidence-based strategies to diagnose, prevent, and mitigate the effects of psychological demands, continuous operations, and brain trauma on the health and well-being of Service Members. We provide scientific and technical development support, program management and operational support, laboratory management support, clinical research coordination support, protocol review support, physiological support, psychological support, veterinarian and animal care support, statistical support, Polysomnographic support, clinical monitoring support and administrative support to the Center’s mission at the WRAIR as well as detachments.
Army Research Facilitation Laboratory (RFL) – Our team helped to design various operational features of the Person-Event Data Environment (PDE), a virtual business intelligence platform that provides secure access to de-identified soldier manpower, medical, and training data. We assisted with developing the governance protocols that complies with various HIPAA directives and DoD regulatory guidelines for handling PII/PHI in the form of limited data sets. We work closely with the Defense Health Agency (DoD) and Patient Administration Systems and Biostatistics Activity (Army) to establish secure lines for transfer of limited data sets (containing PII/PHI). Toward this end, we worked closely with various DoD and Army entities to develop streamlined compliance procedures involving Data Sharing Agreement Applications and Data Use Agreements; required for transfer of sensitive but unclassified medical data into the PDE. We have published several peer review scientific papers that address the use of Big Data analytics to examine pressing social and health questions that affect the Army. This work included developing a “report card” that examines Army soldier cardiovascular health compared with the health of a nationally representative civilian population. Current projects also include examining the psychometric properties (validity and reliability) of the Global Assessment Tool (GAT), a self-awareness instrument taken annually by all soldiers, predicting onset to PTSD from pessimistic thinking, and validating subtypes of physical and dietary health and relations to resilience.
Designed instruments to securely capture data in a controlled web-based platform infra-structure, structure the information i to reliable and valid output, and evaluate the output with our customers.
Analyzed big data assets from across the Department of Defense in order to provide comprehensive, longitudinal analyses of medical and behavioral health.
Provided longitudinal and effects-based metrics to Army senior leaders on issues ranging from personnel and manpower issues, psychometric development, testing, and fielding, to behavioral health analyses and program evaluations.
Managed highly sensitive cases/situations involving extremely sensitive information including data associated with family violence, misconduct, suicide, substance abuse, protected health information and other privacy related information.
Aided in the development of an environment which allows for the safe handling of sensitive unclassified data without risk to Personally Identifiable Information (PII) and Personal Health Information (PHI) significantly decreasing the amount of time needed to acquire data and saving the client significant time and money.
We specialize in actionable evaluation—ensuring that we understand and address the needs of our clients regardless of where they are in the lifespan of the policy or program. We help our clients understand their progress, the impact of their programs, and how to increase effectiveness. We’ve worked with clients on a range of evaluation activities, including:
Customer service evaluations—ensuring services exceed expectations and providing meaning feedback on quality improvement
Formative evaluations–understanding the theory of change behind a program, or improving design and performance during the early stage of program development
Process evaluations–to determine if a program is being implemented as intended,
Developmental evaluations–to monitor performance in complex or uncertain environments, or for evaluation innovation
Outcome evaluations –to determine if the program is having the intended effect
Impact evaluations to determine if the program is meeting its overall impact goal.
Our team tailors the evaluation methodology to the stage of program or policy implementation. We are experienced in a range of methods and processes, ensuring our clients receive customized, smart solutions, including:
Logic model development
Quasi-experimental Design for outcome evaluation
Randomized Controlled Trials for outcome evaluation
Policy Impact Analyses
Quality Improvement Analysis
Program Fidelity Evaluation
Gap Analysis and Learning Needs Assessment
Rapid-cycle and developmental evaluation
Market Research and Customer Service Surveys
Quality Improvement Assessments
Survey and Questionnaire design
Focus groups and interviews
Observational and Field Research
Veterans Affairs Office of Small and Disadvantaged Business (OSDBU) – TechWerks provides Quantitative Marketing Research incluidng conceptualizing, designing, conducting, reporting data and recommendations for current and upcoming OSDBU’s programs and events. We use Government and private industry best practices to determine customer needs, the viability of developing and launching new services, measurement of customer satisfaction, establishment of metrics to determine return on investment and effectiveness of OSDBU’s programs, among others.