A federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB), TechWerks is an innovative company, leveraging talent, skill, and experience along with new and proven processes to deliver solutions and products that meet our clients’ needs and exceed their expectations. TechWerks’ unique value stems from our significant knowledge and broad experience in support services, training delivery, program evaluation, and information technology as well as our partnerships with some of the most well-known and respected Subject Matter Experts from academic institutions and healthcare organizations around the United States and the World.
Lieutenant Colonel (retired), Mike Favell is a highly respected Chief Information Office (CIO) / Chief Technology Officer (CTO) with 20+ years of experience in healthcare technology, and a sought-after expert in rapid application development, implementation and training.He retired in 2009 as the Chief, Technology Integration, Headquarters Department of the Army, where he served as senior advisor to the Army Chief of Staff on the development and implementation of an information technology strategy for Comprehensive Soldier Fitness. His previous positions include Chief Technology Officer, Defense Health Information Management System (DHIMS), and Director of Engineering, Clinical Information Technology Program Office (CITPO), Military Health System, in both positions he served as senior technical advisor supporting garrison and theater clinical systems, Wounded Warrior initiatives, and information sharing between the DoD and VA. His previous positions include Senior Fellow, Department of Veterans Affairs, Medical CIO, United States Central Command, Chief Information Officer Landstuhl Regional Medical Center, and Chief Information Officer, US Army Dental Command. Mr. Fravell was personally selected for assignment by many senior government leaders including the Commanding General, United States Central Command, the United States Army Deputy Chief of Staff, G3/5/7, the Chairman, House Veterans Affairs Committee, and the Under Secretary for Health, Department of Veterans Affairs.He personally led teams that developed, implemented and trained the Veterans Tracking Application, Joint Patient Tracking Application, the Corporate Dental Application, and the Soldier Fitness Tracker.
General George W. Casey, Jr. (retired) enjoyed a 40+ year career in the US Army following his graduation from Georgetown University in 1970.He is an accomplished soldier and an authority on strategic leadership.As the Army Chief of Staff, he led one of our largest and most complex organizations during one of the most extraordinary periods in our history.He is widely credited with restoring balance to a war-weary Army and leading the transformation to keep it relevant in the 21st Century. Prior to this, from July 2004 to February 2007, he commanded the Multi-National Force – Iraq, a coalition of more than 30 countries.He guided the Iraq mission through its toughest days and set the conditions for our ultimate success.In his retirement, he remains committed to our servicemen and women, and, in addition to the numerous boards that he sits on, he lectures on leadership at business schools and to business leaders and teaches at the Korbel School in Denver.He has published a book, Strategic Reflections, Operation Iraqi Freedom, July 2004-2007, about his experiences in Iraq.
Brigadier General (retired) Rhonda Cornum, PhD, MD has a unique perspective, having served as the first Director of the U.S. Army’s novel Comprehensive Soldier Fitness initiative. Recently renamed Army Comprehensive Fitness, this strategy represents the model for universal implementation of physical and psychological health promotion within the Department of Defense.She previously served as the Assistant Surgeon General for Force Projection, responsible for the policies and procedures to prepare Soldiers and units for deployment, and commanded the Landstuhl Regional Medical Center, the evacuation hub for Iraq, Afghanistan, Africa and Europe.During this assignment, she commissioned development of the Joint Patient Tracking Application and pioneered use of the Nova Lung during critical care air transport.Doctor Cornum has written or co-authored one book, five book chapters, and numerous scientific articles.She sits on numerous committees and advisory boards, including the Secretary’s POW Advisory Committee for the VA, the External Advisory Board for the Millennium Cohort Study, and is a Professor of Military and Emergency Medicine at the Uniformed Services University of the Health Sciences. Dr Cornum is Board certified in Urology, a Fellow in both the American College of Surgeons and the Aerospace Medical Association and is a member of the American Society of Nutrition.
Colonel David Gilbertson (retired) held various executive leadership roles in the United States Army Medical Service Corps where he was responsible for overseeing the creation of the Center of Excellence for Battlefield Health and Trauma, developing and deploying the military electronic health record, and leading efforts for exchanging health information with both the VA and TRICARE. He is an accomplished Senior Executive with more than 30 years of success across healthcare IT, and Government industries. His broad areas of expertise include big data analytics, cloud analytics, medical records, health informatics, go-to-market strategy, product development, and government contracting. Throughout his executive career, David has held leadership positions including President and CEO of Virtual Health Informatics, and Director at Hewlett Packard Enterprise. David was also the CEO of the Connecticut Health Exchange and Associate Vice President at the University of Connecticut. David holds a M.S. in Medical Information Systems from Stanford University , as well as B.B.A. in Management Information Systems from the University of Georgia.He holds board positions with CommuniCare Health Centers, San Antonio, and the Phi Kappa Psi Georgia Alpha Housing Corporation.
Jill Antonishak is a community and developmental psychologist with significant experience in evaluation and the development and implementation of strengths-based prevention programs.Dr. Antonishak was an American Association for the Advancement of Science’s Congressional Fellow for the Health, Education, Labor, and Pensions Committee.After her fellowship, she was hired as full-time staff on the Committee, with a focus on family support, military mental health, and suicide prevention. She received her Ph.D. in Community and Developmental Psychology from the University of Virginia and her B.A. from Goucher College. She completed a postdoctoral fellowship in adolescent development at UVA, where she worked on a longitudinal study of adolescents, their friends, and family. She has received fellowships from the National Institute of Mental Health, the Pediatric AIDS Foundation, and the Society for the Psychological Study of Social Issues.
Lieutenant Colonel (retired) Chris Mayhugh has 20+ years’ experience in healthcare management. He retired from the Army in 2017 as the Deputy Director for Talent Management, Office of the Surgeon General, where he was an architect of talent management strategy and policy governing acquisition, development, and retention of military and civilian staff for the 150K person Army Medical Department.His previous positions include Chief Human Resources Officer at Brooke Army Medical Center, considered the flagship of Army Medicine with more than 7500 staff; Chief, Performance Management (Evaluations and Awards) US Army Medical Command; Chief Human Resources Officer, Walter Reed Army Institute of Research; Chief, Medical Human Resources Operations, Multi-National Corps Iraq; Chief Recruiting Officer, Elkridge Healthcare Recruiting Station; and a variety of tactical leadership positions including Platoon Leader, Executive Officer and Company Commander. He holds an M.A. in Organizational Learning and Leadership and is currently pursuing a doctoral degree in Human and Organization Learning from the George Washington University.
Major Jeffery Rimmer (retired) oversees TechWerks daily operations including working capital management, finance and accounting, human resource (HR), and logistics. He directs the recruitment, retention and personnel management TechWerks employees and sub-contractors, runs the financial operations supporting federal and commercial contracts, and serves as the TechWerks Chief Financial Officer (CFO).He has over 20 years of experience in military and civilian hospitals and clinics serving in leadership roles in executive management, contracting, logistics, and human resources. His experience has allowed him to support the full scope of complex and challenging roles supporting Federal Government programs in both Department of Defense and Veterans Health Affairs.
Guy Feltenstein has worked in Information Management/Information Technology in the federal health IT space for over 15 years. He started his career in the federal IT world in Landstuhul Germany, where he ran network operations and security for several years. He later worked for US Central Command’s Chief Medical Information Officer as an IT analyst during the peak of the OEF/OIF conflicts. He has worked at the AHLTA/CHCS program office, specializing in Health Information Exchange and Interoperability initiatives and systems, later working for General Dynamics on a variety of DoD, VA, and DHS health data initiative. From 2014-2016, he worked with the VA based Knowledge Based Systems group, leading the development of SNOMED Reference Sets to map a variety of VA data sources and sets. He currently works across our multiple contracts providing technical guidance and support. He is also instrumental in developing technical solutions for our clients.
Guy is a CCNP, CCSP, holds a DoD Secret security clearance, and is an HL7 Voting member
Yuri’s last assignment at the U.S. Army’s Medical Center of Excellence focused on defining requirements for Virtual Health. Yuri completed two CIO Fellowships, one with the San Antonio-based Baptist Health Systems and a transition role with the Dell Medical School and UT Health Austin. As a Board Certified Healthcare Chief Information Officer, former MEDCEN CIO, Yuri enhances TechWerks already deep bench of subject matter expert and was named as one of the 30 “Rising Stars in Healthcare IT” by Health Data Management. Yuri is a Fellow of both the American College of Healthcare Executives (ACHE) and the College of Healthcare Information Management Executives (CHIME).
Prior roles include:
CIO Fellowship – Dell Medical School at the University of Texas at Austin
Capability Developer/Health IT Strategist, Health Readiness Center of Excellence, TRADOC – United States Army
Administrative Fellow, Army-Baylor Masters of Healthcare and Business Administration Program -United States Army
Chief Information Officer, Dwight D. Eisenhower Army Medical Center – United States Army
Carey Faust has a strong background in learning and development, selection tool design, performance management, job analysis, leadership, and competency modeling. Carey has a Master of Arts in Industrial/Organizational Psychology from University of West Florida and a Bachelor of Arts in English and Leadership and Organizational Development from Vanderbilt University. Her work experience includes spearheading the leader development strategy for a regional healthcare system of 8000+ employees. She has built and owned L&D programs at scale from department to system level and trained hundreds of employees and leaders to enhance business value and drive engagement. She is adept at assessing organizational training needs through needs analysis and developing and implementing interventions to address those needs via multiple delivery platforms that are effective and provide the learner with a rewarding learning experience. She is a Certified TotalSDI Facilitator and Project Management Professional (PMP).
Bryan Vidal is a Bi-Lingual Project Manager who also serves as a Technical Subject Matter Expert for various TechWerks contracts and corporate endeavors. He has led the Department of Veterans Affairs’ National Veteran Caregiver Training Program and Self-Care Training Program, providing comprehensive training to over 43,000 military veteran caregivers and their families since 2010. Mr. Vidal possesses extensive knowledge of online learning systems and has led multiple curriculum upgrades for federal clients, specializes in mass data migrations, re-creation of audio/visual bi-lingual training content, and information security. He is also the TechWerks’ Project Manager for the Walter Reed Army Institute of Research Center for Military Psychiatry and Neurosciences where he supports the invaluable research of renown scientists and statisticians in their efforts to protect our soldiers’ mental health. Additionally, Mr. Vidal supports the VA Corporate Senior Executive Management Office delivering master certified coaching to Senior Executives throughout the country as they work tirelessly to enhance services to veterans of all eras. Bryan Vidal is a certified Project Management Professional (PMP), holds a Master’s degree in Public Policy and a Post-Graduate Certification in Public Policy Analysis from the American University in Washington, D.C.
TechWerks holds a prime position on several major contracting vehicles.
CIOSP-3 SB is a Best-In-Class vehicle available to all federal agencies. This vehicle can be used to acquire a wide-range of professional IT services. TechWerks can bid on work posted to CIOSP-3 Small Business if the contracting officer makes the opportunity available to SDVOSB contract holders by selecting the DV category on the vehicle’s portal (e-GOS). TechWerks was awarded all 10 service areas.
Enterprise Resource Planning
Critical Infrastructure Protection and Information Assurance
IT Operations and Maintenance
Chief Information Officer (CIO) Support
IT Services for Biomedical Research, Health Sciences, and Healthcare
The GSA Schedule provides the most flexibility and access to companies with demonstrated past performance in Information Technology. TechWerks can bid on all unrestricted, total small business, and SDVOSB set-aside opportunities.
SIN 132 51 – Information Technology Services
SIN 132 56 – Health Information Technology Services
The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
Health Sciences Informatic and Computational Services
Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level
Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
Modernization and Enhancement of Existing Health IT Legacy Systems
Automation of Administrative and Clinical Processes
Biomedical Information Services
Biomedical Modeling, Visualization, and Simulation
Biosurveillance and Disease Management Support
Scientific Computing Services
IT Clinical Support Services
Telemedicine (e.g., mobile health/mHealth)
Healthcare Payment Processes and Fraud and Abuse in Medical Claims
Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.
Security of Healthcare and Biomedical Research Systems
IT Service Management
Healthcare Systems Studies
Natural Language Processing Software and Services (Biology/Medicine Focus)
The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
IT Governance Process Development and Management
Capital Planning and Investment Control Support
Independent Verification and Validation
Agency Information Technology Architecture Support
IT Portfolio Analysis
Program Analyses and Implementation (including Business Cases Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)
This objective of this task area addresses systems and services that support the collection, storage, and retrieval of digital images. Digital images can include scanned documents, medical images, geographical information systems, video, and photographs. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
Document Management Systems
Image Content Management
Medical Imaging, including Picture Archiving and Communication Systems
The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
Management of Call Centers
Network Operations and Web Management Support
Leasing of Hardware and Software
Tools and Applications (including Application Service Provider)
A-76 Studies Specific to IT Operations or Support
Data Base Administration and Data Storage Management
Backup and Recovery Services System Console Operations
Production Control and Management
Asset Management (including Radio Frequency Identification [RFID] Tracking)
IT Acquisition Management
Desktop Computing as a Unified Service
Managed IT Services Support
IT Impact Analyses
Implementation of Standards (e.g., International Organization for Standardization (ISO) 9000, Capability Maturity Model Integration (CMMI), IT Services Management)
The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
Software Maintenance and Upgrades
Telecommunications Maintenance (Data, Voice, Images, including Wireless)
Infrastructure Management Services (IMS)
Help Desk/IT Support
Backup and Recovery Management
Installation, Configuration, and Tuning
Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
Critical Infrastructure Asset Identification and Configuration Management Databases
Information Assurance of Critical Infrastructure
Risk Management (Vulnerability Assessment and Threat Identification)
Facility Protection Planning
Information Systems Security
Security Operations Center Development and Operations Management
Critical Infrastructure Continuity and Contingency Planning
Incident Response Planning and Execution
Security Certification and Accreditation
Training and Awareness Programs
Exercises and Simulation
Federal Information Security Management Act (FISMA) Implementation Support
Health Insurance Portability and Accountability Act Implementation Support
Cryptographic Support and Services
Public Key Infrastructure
Trusted Internet Connections implementation
Security Review and Analysis of Automated Information Systems
Identity Management and Assurance
Intelligent, Automated Data Collection and Analysis
The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G – government-to-government). A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
Data Warehousing and Data Mining
Web Development and Support
Electronic Commerce and Electronic Data Interchange
Customer Relationship Management
Knowledge Management (IT-based sharing/storing of agency individuals’ knowledge)
IT –Enhanced Public Relations
IT Strategic Planning
Business-to-Government (B2G) Solutions
Accessibility Services (508 and 504 compliance)
Automated Abstraction, Taxonomies, and Ontologies
Deep web and federated searching
Computational linguistics and machine-based translation
The objective of this task area is to support the implementation of enterprise management applications and systems in the federal environment, which are integrated software applications used to control, monitor, and coordinate key business activities across an enterprise. These applications generally fall into the following categories: Financials, Human Resources, Logistics, Manufacturing, and Projects. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
ERP Package Implementation
Integration of Business Systems
Business Consulting Services
Business Transformation and Business Process Reengineering
Business Systems Modernization
IT Software Package Selection
ERP IT Infrastructure
ERP Infrastructure Planning, Installation, and Tuning
The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:
Requirements Analysis, Design, Coding, and Testing
Multimedia Software for Patient/Staff Education
Program Evaluation Software
Administrative and General Decision Support Software
Business Intelligence and Analytics
GIS-Enhanced Planning and Program Evaluation Software